|
Section 1 Service
|
| 1.1 |
Give clear service system and procedure |
4.79 |
0.45 |
| 1.2 |
The service meets the users’ needs |
4.82 |
0.39 |
| 1.3 |
Provide fast service process |
4.81 |
0.45 |
|
Section 2 Service Staff
|
| 2.1 |
Knowledge in responsible work |
4.84 |
0.37 |
| 2.2 |
Well-mannered service |
4.87 |
0.35 |
| 2.3 |
Dress modestly |
4.87 |
0.35 |
| 2.4 |
Service Mindset |
4.85 |
0.35 |
|
Section 3 Service Quality
|
| 3.1 |
The service meets the users’ needs |
4.84 |
0.37 |
| 3.2 |
The provided services are usable |
4.84 |
0.37 |
| 3.3 |
The users receive useful information or suggestions |
4.84 |
0.37 |
| All |
4.84 |
0.38 |