Section 1 Service
|
1.1 |
Give clear service system and procedure |
4.75 |
0.44 |
1.2 |
The service meets the users’ needs |
4.76 |
0.46 |
1.3 |
Provide fast service process |
4.68 |
0.53 |
Section 2 Service Staff
|
2.1 |
Knowledge in responsible work |
4.82 |
0.41 |
2.2 |
Well-mannered service |
4.86 |
0.39 |
2.3 |
Dress modestly |
4.84 |
0.41 |
2.4 |
Service Mindset |
4.86 |
0.39 |
Section 3 Service Quality
|
3.1 |
The service meets the users’ needs |
4.78 |
0.45 |
3.2 |
The provided services are usable |
4.78 |
0.45 |
3.3 |
The users receive useful information or suggestions |
4.78 |
0.45 |
All |
4.79 |
0.44 |