Section 1 Service
|
1.1 |
Give clear service system and procedure |
4.75 |
0.47 |
1.2 |
The service meets the users’ needs |
4.78 |
0.48 |
1.3 |
Provide fast service process |
4.80 |
0.47 |
Section 2 Service Staff
|
2.1 |
Knowledge in responsible work |
4.86 |
0.36 |
2.2 |
Well-mannered service |
4.87 |
0.39 |
2.3 |
Dress modestly |
4.83 |
0.66 |
2.4 |
Service Mindset |
4.83 |
0.42 |
Section 3 Service Quality
|
3.1 |
The service meets the users’ needs |
4.83 |
0.42 |
3.2 |
The provided services are usable |
4.83 |
0.42 |
3.3 |
The users receive useful information or suggestions |
4.86 |
0.40 |
All |
4.82 |
0.45 |