Period :     Status :
    School of/Department :
Period : 2026   |   © User all  177  Person
No User's satisfaction Expectation Satisfaction
( ͞x ) ( S.D. ) ( ͞x ) ( S.D. )
1. The library provides high-quality and contemporary information resources that meet the needs. 4.69 0.62 4.66 0.69
2. Service processes are systematic, convenient and fast. 4.72 0.61 4.76 0.55
3. Library staff are enthusiastic and friendly. 4.69 0.65 4.77 0.54
4. Environment and atmosphere are suitable for research and study, with a green library. 4.73 0.61 4.75 0.58
5. Public relations activities are clear and thorough. 4.72 0.59 4.67 0.66
6. Library website is easy to access and find information. 4.70 0.63 4.66 0.68
7. Equipment and tools are adequate and meet the needs of the users. 4.72 0.63 4.66 0.70
All 4.71 0.62 4.70 0.63
Dissatisfaction with MFU Library services. Period : 2569
  Satisfaction

169

  Dissatisfaction

8

Completely Satisfied (4.51-5.00)   |   Satisfied (3.51-4.50)   |   Neutral (2.51-3.50)   |   Dissatisfied (1.51-2.50)   |   Completely Dissatisfied (0.01-1.50)
* The subject area can show since the year 2022 onwards.