| 1. |
The library provides high-quality and contemporary information resources that meet the needs. |
4.62 |
0.62 |
4.62 |
0.62 |
| 2. |
Service processes are systematic, convenient and fast. |
4.65 |
0.62 |
4.67 |
0.61 |
| 3. |
Library staff are enthusiastic and friendly. |
4.64 |
0.64 |
4.69 |
0.58 |
| 4. |
Environment and atmosphere are suitable for research and study, with a green library. |
4.64 |
0.63 |
4.67 |
0.62 |
| 5. |
Public relations activities are clear and thorough. |
4.60 |
0.64 |
4.58 |
0.68 |
| 6. |
Library website is easy to access and find information. |
4.62 |
0.64 |
4.59 |
0.66 |
| 7. |
Equipment and tools are adequate and meet the needs of the users. |
4.61 |
0.65 |
4.59 |
0.69 |
| All |
4.63 |
0.63 |
4.63 |
0.64 |