Organizational Excellence : Data, Technology and Leadership

ISBN : 9781032970226

Author : Shyama Prasad Mukherjee

Publisher : Chapman & Hall

Year : 2025

Language : English

Type : Book

Description : This book discusses the multifaceted nature of organizational excellence and proceeds to consider the roles played by data, technological advances leading to innovation and value-based leadership in guiding an organization in its journey towards excellence. Moving beyond conventional growth metrics, this book presents excellence as a continuous journey of improvement, integrating data-driven decision-making, digital transformation, and value-based leadership. The book highlights the transformative role of AI and advanced digital technologies in optimizing processes, fostering innovation, and enhancing performance measurement. It also explores Six Sigma, Lean Management, reviews frameworks like Baldridge, EFQM, Excellence Canada, and other quality improvement frameworks, emphasizing the need for continuous process refinement. It is an essential resource for leaders, managers, and professionals in management, strategy, operations, and innovation, as well as scholars in management science and organizational development.

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