ISBN : 9781032593647
Author : Photis M. Panayides
Publisher : Informa Law from Routledge
Year : 2024
Language : English
Type : Book
Description : Companies in the shipping industry must perform well across many facets of the organization to satisfy an array of demands and obligations arising from a complex environment of customers, partners, competitors and regulators. This book shows how companies can develop systems to effectively gauge and monitor organizational performance, including among others strategic, economic, environmental, social and operational performance. Topics covered include: tools and approaches for measuring performance; strategy and the use of the Balanced Scorecard; the mapping of shipping business strategy; the development of KPIs; cascation of company and departmental objectives and KPIs; and implementation.